I cannot express how much my husband and I value and appreciate Honest-1 Auto Care of North Richland Hills, Texas. They truly live up to their name! Four years ago, we moved to the Greater Fort Worth area and were in need of auto-care. The quick lube next-door to Honest-1 recommended them to us and have been using them ever since. A couple of years ago, my husband obtained a truck with very large tires which requires them rotated at the dealership or else we would be having them rotated at Honest-1. Two weeks ago, it was time for the tire rotation and while at this appointment, the Toyota dealership notified me that we needed new brakes in the front along with a new battery. We immediately called Honest-1 to have them take a look at these things as well. A few hours later, after dropping off the truck to Honest-1 for evaluation, I received a call from Ashley. She let me know that after the evaluation, our brakes were still in really good condition and only had a small wear on one side of a brake pad. She also said the battery was a little low but still had a lot of life and just needed a charge. They keep the truck a few mores hours in order to give the battery a good charge. Upon arrival, (from their shuttle service) I was handed the keys and was not charged one cent for this diagnosis, time or battery charge. This is not an isolated encounter with Honest-1, it happens regularly, and because of it, great trust has been built. This is why we continue to bring our auto needs to this great place of business. Thank you, Honest-1, for your Honest care with our vehicles. You are greatly appreciated. Sincerely, Michelle Turner
Dear Michelle, Thank you for your detailed and kind review. We are so thankful that you trust us with your car and that our honesty and care for you and your vehicle comes across. We are grateful to have you as a long time customer here!
- Honest-1 Auto Care North Richland Hills