North Richland Hills Auto Repair

Elizabeth you are the difference maker . Love the customer service experience from day one until the finished line . She makes you feel so welcome and keeps you up to date with the service that is being done on your car . I will forever be a customer .

First impression is great. Ashley and Elizabeth were very nice in the phone in assisting me with repair quotes. So far really impressed. Let's see how the vehicle does after repairs.

This will be our car shop as long as we live in this area. They are friendly and explain everything without pressuring unnecessary expenses. We absolutely love this business!!! (Invoice# 14862)

I’ve been using Honest-1 for a few years. Have always liked the email diagnostics that is provided with each service. Never pressure to perform any more work that what you originally came for. Professional, caring and friendly. Owners are usually on-site. They are happy to speak to you. Very good business in my opinion.

Honest-1 puts the "honest" back in "HONEST". I APPRECIATE the knowledge everyone has and the patience displayed with their customers. Front desk staff ( Elizabeth and Courtney) are awesome. Friendly, knowledgeable and experienced, these two ladies are an example of exceptional customer service. Thanks for the great experience from start to finish. Great Snacks and children's area are much appreciated! Cynthia Montez

I have given my business to many automotive repair places - from national franchises to independent garages. I have never been quite satisfied with the service at any of them. Most of them act like they don't care if you're there or not - I found one guy whose services I used griping about his customers on Facebook! After using Honest-1 for a while, my daughter and son-in-law highly recommended them to me. After one visit, I was sold. The front desk staff are fun and friendly, and clearly communicated with me every step of the way. When I declined a couple of suggested services, they didn't pressure me at all. The mechanics did a great job on repairs. They even left a bag of Cheeze-Its as a "thank you" after the work was done! I highly recommend Honest-1!

I have been using Honest 1 for my auto repairs for years the are awesome and they stand behind their work. Today they told me they were having trouble get the part to link up with my vehicle but kept working on it and got it to work Thanks, Dave Hendon