I have taken my vehicles to Honest one several times and always received service with a smile. They are great about communicating with me and keeping updated. I have referred several people to them and they have all been very happy with the service they received. I just took my son's car in for a transmission issue (invoice 14812) and they repaired it and it cost me half of what the Dealer quoted me. I also love that they report to carfax so everything is on record. Highly recommend them!!