North Richland Hills Auto Repair

The service I received at Honest-1 auto care in North Richland Hills was way above what I expected. Christopher put me at ease during our first phone conversation and assured me that they could handle a major repair that the Kia dealership I took my car to could not. Ashley worked diligently to find the part that Kia said could take months. She was very personable and kept me up to date on how things were going. When I picked my car up Christopher showed me pictures of the work that was done. I will use Honest-1 for all future maintenance needs and repairs. I highly recommend them. Thank you so much Christopher and Ashley!

Caring, friendly, experienced staff. Recommend Honest 1. Thank you.

Very friendly customer service, and the waiting area is very open and clean.

Customer-centered auto repair!

A great place . Always good service

My experience at Honest 1 was 5 star except for one thing. You could use paper floor mats over lite color floor mats , my floor mats had several foot prints (grease ). I cleaned them with carpet stain remover. Great service, Dick Good

I was referred by a moms group on Facebook, everyone was very nice and didn’t try to sell me services I didn’t need. The office is nice to wait in with a kids area, comfortable seating, and snacks. Will go back.(update, received a follow up call the next day to thank me for coming in and to let me know some details about my tires and brakes, they said both look good and should last without work for a while)

Excellent customer service !! First impression are a deal breaker and they hit it right out of the park ,,,, honest mechanics are worth their weight in gold , especially dealing with high end auto like bmw ,,,, I felt I could fully trust these guys,, share with all my co worker at dfw airport too!! Will use them again . They also followed up service with a phone call to make sure all was ok !!! Who does that anymore ,, They stand out !!! Thanks again folks !!

Awesome service !Honest 1 !! They live up to their name !!!! I’ll be back and tell all my fellow AA co workers too!!

First impressions are important. I first noticed the waiting area. It was spacious, clean, coffee, drinks, snacks, donuts, all in a large comfortable area with comfortable chairs. I was greeted promptly by the Service Advisor wo carefully went through my concerns. All I needed was a brake check and estimate for repairs (if needed). I was due also for a State Inspection. While waiting I had a long chat with one of the owners, who had come out to introduce himself to another customer. The magazine selection could be better. After a while the technician came out and told me that one of the battery posts was broken, we went into the shop area and by was it clean! The techs and service personnel were all uniformed and the tool chests were all matching colors. Brakes will need replacing very soon but I'll have to wait , but I did get a new battery, and estimate. Ya'll try this shop! Great folks! Close to NRH2O. A definite 5 Star!